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92 changes: 92 additions & 0 deletions document_page_helpdesk_mgmt/README.rst
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======================
Document Page Helpdesk
======================

..
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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
:target: https://odoo-community.org/page/development-status
:alt: Beta
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fknowledge-lightgray.png?logo=github
:target: https://github.com/OCA/knowledge/tree/18.0/document_page_helpdesk_mgmt
:alt: OCA/knowledge
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
:target: https://translation.odoo-community.org/projects/knowledge-18-0/knowledge-18-0-document_page_helpdesk_mgmt
:alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
:target: https://runboat.odoo-community.org/builds?repo=OCA/knowledge&target_branch=18.0
:alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

This module allows linking document pages to helpdesk tickets.

**Table of contents**

.. contents::
:local:

Usage
=====

- Go to a helpdesk ticket and click on "Wiki Pages" to see linked
documents or to create new ones.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/knowledge/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/knowledge/issues/new?body=module:%20document_page_helpdesk_mgmt%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
-------

* Escodoo

Contributors
------------

- ``Escodoo <https://escodoo.com.br>``\ \_:

- Cristiano Mafra Junior cristiano.mafra@escodoo.com.br

Maintainers
-----------

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

.. |maintainer-CristianoMafraJunior| image:: https://github.com/CristianoMafraJunior.png?size=40px
:target: https://github.com/CristianoMafraJunior
:alt: CristianoMafraJunior

Current `maintainer <https://odoo-community.org/page/maintainer-role>`__:

|maintainer-CristianoMafraJunior|

This module is part of the `OCA/knowledge <https://github.com/OCA/knowledge/tree/18.0/document_page_helpdesk_mgmt>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
1 change: 1 addition & 0 deletions document_page_helpdesk_mgmt/__init__.py
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from . import models
16 changes: 16 additions & 0 deletions document_page_helpdesk_mgmt/__manifest__.py
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# Copyright 2026 - TODAY, Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>
# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).

{
"name": "Document Page Helpdesk",
"summary": "This module links document pages to helpdesk tickets",
"version": "18.0.1.0.0",
"category": "Helpdesk",
"author": "Escodoo, Odoo Community Association (OCA)",
"website": "https://github.com/OCA/knowledge",
"license": "AGPL-3",
"depends": ["helpdesk_mgmt", "document_page"],
"maintainers": ["CristianoMafraJunior"],
"data": ["views/document_page_views.xml", "views/helpdesk_ticket_views.xml"],
"installable": True,
}
2 changes: 2 additions & 0 deletions document_page_helpdesk_mgmt/models/__init__.py
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from . import document_page
from . import helpdesk_ticket
16 changes: 16 additions & 0 deletions document_page_helpdesk_mgmt/models/document_page.py
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# Copyright 2026 - TODAY, Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>
# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).

from odoo import fields, models


class DocumentPage(models.Model):
_inherit = "document.page"

helpdesk_ticket_ids = fields.Many2many(
string="Helpdesk Tickets",
comodel_name="helpdesk.ticket",
relation="document_page_helpdesk_ticket_rel",
column1="document_page_id",
column2="helpdesk_ticket_id",
)
21 changes: 21 additions & 0 deletions document_page_helpdesk_mgmt/models/helpdesk_ticket.py
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# Copyright 2026 - TODAY, Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>
# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).

from odoo import fields, models


class HelpdeskTicket(models.Model):
_inherit = "helpdesk.ticket"

document_page_ids = fields.Many2many(
string="Wiki",
comodel_name="document.page",
relation="document_page_helpdesk_ticket_rel",
column1="helpdesk_ticket_id",
column2="document_page_id",
)
document_page_count = fields.Integer(compute="_compute_document_page_count")

def _compute_document_page_count(self):
for rec in self:
rec.document_page_count = len(rec.document_page_ids)
3 changes: 3 additions & 0 deletions document_page_helpdesk_mgmt/pyproject.toml
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[build-system]
requires = ["whool"]
build-backend = "whool.buildapi"
3 changes: 3 additions & 0 deletions document_page_helpdesk_mgmt/readme/CONTRIBUTORS.md
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* `Escodoo <https://escodoo.com.br>`_:

* Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>
1 change: 1 addition & 0 deletions document_page_helpdesk_mgmt/readme/DESCRIPTION.md
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This module allows linking document pages to helpdesk tickets.
2 changes: 2 additions & 0 deletions document_page_helpdesk_mgmt/readme/USAGE.md
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- Go to a helpdesk ticket and click on "Wiki Pages" to see linked documents
or to create new ones.
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